Our Current Service Options

Due to COVID-19 we have had to alter the way in which we provide our service and the choices we can offer. In spite of this though we still feel there are alternative ways to support you, and we are working hard to make them happen. We’ve included these in our pricing information below.

We are, as always, working to keep our fees as low as possible. 

1 – Bespoke Funerals  (our fees: £1,395)

2 – Simple Funerals  (our fees: £1,695)

3 – Direct Cremations (our fees: £995)

Knowing your Costs

We’ve always believed that pricing for funerals should be clear and transparent, and this is true now more than ever. During your main arrangement conversation with us we will provide you with a clear estimate of the costs of the service that you require.

We are committed to providing affordable and transparent funerals and have signed the Fair Funerals pledge .

How are funeral costs calculated?

Funeral directors’ invoices are typically made up of a mix of funeral directors’ fees and third party costs, such as crematorium fees or minister / celebrant fees.

Third party costs vary which is why it’s hard to give a complete overview of costs without having a detailed conversation about your individual needs. 

Our Payment Terms

We always ask for a deposit at the initial arrangement meeting. The deposit is essentially all of the third party costs that we know of at the time of arrangement plus 50% of the remaining known fees. Once we have talked through your requirements in detail we will be able to provide an estimate along with the required deposit amount.

The remaining amount due will be payable by the day of the funeral.

In the case of direct cremation we will ask for the entire fee to be paid at the time of arrangement.

We accept many methods of payment from cash, cheques, credit/debit cards and BACS payments.

Bespoke Funerals

The costs for a bespoke funeral are made up of three key elements:

1) Our professional fees (£1,395)

2) The choices you make to personalise your farewell (we will shortly be publishing an up to date price list which details current available options)

3) Third party costs / disbursements (crematoria / cemetery dependent)

Our fee covers the following:

  •  An initial meeting with you over the phone or by video call to discuss all your options, to get to know about the person who has died and how we can work to support you.
  • Drawing up of a written funeral arrangement plan which we have agreed with you with clear and transparent pricing
  • Collection of the person who has died during working hours Monday- Friday 8.30am-5.00pm, within a 20 mile radius from a healthcare environment. Additional miles are charged at £1/mile.*
  • Washing, dressing and looking after the person who has died until the day of the funeral where possible.
  • Our recommendations on suitable locations and suppliers.
  • We will arrange to drop the paperwork at your home, or post it to you, and will help you to complete it correctly in order to complete the administration of the funeral.
  • A unique webpage with funeral details and slideshow if required, for you to share information with friends and family. They will also be able to post comments and messages on here for you.
  • Our care and attention throughout the process, including unlimited phone calls and additional virtual meetings.
  • Since only a limited number of people are allowed to attend a ceremony at a crematorium or cemetery currently, we’d be happy to drive a route in the hearse which takes us past as many houses as possible in the hour before the scheduled funeral. Enabling family and friends to say a personal goodbye from their windows.
  • Members of our team to support you on the day of the funeral at a single location. Due to the 2 metre social distancing unfortunately we cannot allow family bearers.
  • Collection and delivery of ashes to you within a 20 mile radius.
  • Access to SAIF Care bereavement support.

* Out-of-hours collection

  • Our out of hours collection fee of £195 will apply for collections which need to take place between 5pm and 8.30am weekday nights and between 5pm Friday and 8.30am Monday morning. Bank holidays also count as out of hours. We have resumed collections again of people who have died in their home or nursing home, but there may be some instances where this is not currently possible. 

Our experience has shown that no two funerals are ever the same.

There is always something slightly different that a family needs, and whilst the kinds of options open to us at the moment are more limited than usual there are still things we can do to say a fond farewell to the people we love.

Perhaps hiring an alternative hearse, such as a VW Campervan or Morris Minor Traveller will provide a little extra special personalisation. As with any other hearse we could pass by the doors of friends and family on our way to the crematorium or cemetery. More ideas are on our funeral vehicles page

If you can’t attend the crematorium or would like more people to join together with you to say goodbye, then we are working on an online interactive virtual ceremony which can include many people and will take place from the safety of all your own homes.

To provide an idea of the kinds of costs involved we have compiled a price list which takes into account current circumstances. This list contains a selection of the main items we can provide.

We have also compiled a price list for some of the coffins and urns which are available. Our approach has always been to source products and services from a wide range of suppliers so if the one you want is not available we can try to find something similar.

These lists only represent a selection of the products we can provide so please don’t feel constrained by them – we can look to source anything you would like.

Out of hours collection fees

Our out of hours collection fee is £195.

Out-of-hours are: Between 5.00pm and 8.30am on weekdays. Weekends between 5.00pm on a Friday and 8.30am on a Monday. Bank holidays between 5.00pm on a Friday and 8.30am on a Tuesday.

The following third party costs (disbursements) are not included in our fee

Cremation related fees

  • One doctor’s certificate: currently £82. There are instances where this is not required and the death has been referred to the coroner.
  • Crematorium fees. These can range from £500-1000 for a single slot
  • Where ashes need to be sent out of town a courier fee will apply. This cost will not be applicable if you wish to collect the ashes from us yourself.

Burial costs

  • Natural Burial fees start from around £1,200 depending on the location – this includes the cost of the plot and interment (grave digging) fee.
  • Fees for burial in a traditional cemetery start from around £2928 in Birmingham (£1650 in Redditch) where a plot needs to be purchased. The price will be less if a plot has been pre-purchased. These prices will vary for residents and non-residents.

Generally the fee for burial is split into plot, interment and the cost of any plaque / memorial. So even if you have pre-bought a plot, interment fees will still apply.

If the grave is already in existence there will be a fee to remove and store the stone for up to 6 months while the ground settles. There may also be a re-fixing fee, on top of any additional engraving required and possibly also a re-turfing fee from the cemetery.

Celebrant / Minister costs

These vary but start from around £200.

A celebrant building a very bespoke service may charge more, especially if the time needed on the day is longer than an average slot at the crematorium. Getting this part of the ceremony right can be crucial, so finding the right person to represent you and the person who has died, as well as crafting an appropriate ceremony can be a valuable focus.

They will gather thoughts and memories from friends and families and craft these together to form the service and eulogies. They will then act as host and speak during the ceremony. They carry out a fabulous service but it is possible for families to do this themselves.

Simple Funerals

Our simple funeral includes everything you need to carry out a lower cost and personal funeral at a single location. Our fees are £1695.

You choose the time and date; hearse and coffin is included.

Third party costs / disbursements (crematoria / cemetery dependent) will be additional

Our fee covers the following:

  •  An initial meeting with you over the phone or by video call to discuss all your options, to get to know about the person who has died and how we can work to support you.
  • Drawing up of a written funeral arrangement plan which we have agreed with you with clear and transparent pricing
  • Collection of the person who has died during working hours Monday- Friday 8.30am-5.00pm, within a 20 mile radius from a healthcare environment. Additional miles are charged at £1/mile.*
  • Washing, dressing and looking after the person who has died until the day of the funeral where possible.
  • A manila (brown) cardboard or oak veneer coffin (there is a £40 supplement if you would like white cardboard or a shroud). Coffin choices may be dependent upon supply, we will do our best to supply your choice.
  • Use of one of our white cars as the hearse.
  • Our recommendations on suitable locations and suppliers.
  • We will arrange to drop the paperwork at your home, or post it to you, and will help you to complete it correctly in order to complete the administration of the funeral.
  • A unique webpage with funeral details and slideshow if required, for you to share information with friends and family. They will also be able to post comments and messages on here for you.
  • Our care and attention throughout the process, including unlimited phone calls and additional virtual meetings.
  • Since only a limited number of people are allowed to attend a ceremony at a crematorium or cemetery currently, we’d be happy to drive a route in the hearse which takes us past as many houses as possible in the hour before the scheduled funeral. Enabling family and friends to say a personal goodbye from their windows.
  • Members of our team to support you on the day of the funeral at a single location. Due to the 2 metre social distancing unfortunately we cannot allow family bearers.
  • Collection and delivery of ashes to you within a 20 mile radius.
  • Access to SAIF Care bereavement support.

* Out-of-hours collection

  • Our out of hours collection fee of £195 will apply for collections which need to take place between 5pm and 8.30am weekday nights and between 5pm Friday and 8.30am Monday morning. Bank holidays also count as out of hours. We have resumed collections again of people who have died in their home or nursing home, but there may be some instances where this is not currently possible. 

    We include a simple standard sized coffin in our fee. Choose from either: locally made oak veneer, manila cardboard ( £40 supplement for white cardboard or a shroud).

     

    The following third party costs (disbursements) are not included in our fee

    Out of hours collection fees

    Our out of hours collection fee is £195.

    Out-of-hours are: Between 5.00pm and 8.30am on weekdays. Weekends between 5.00pm on a Friday and 8.30am on a Monday. Bank holidays between 5.00pm on a Friday and 8.30am on a Tuesday.

    Cremation related fees

    • One doctor’s certificate: currently £82. There are instances where these are not required and the death has been referred to the coroner.
    • Crematorium fees. These can range from £500-1000 for a single slot
    • Where ashes need to be sent out of town a courier fee will apply. This cost will not be applicable if you wish to collect the ashes from us yourself.

    Burial costs

    • Natural Burial fees start from around £1,200 depending on the location (this includes the cost of the plot and interment fee)
    • Fees for burial in a traditional cemetery start from around £2928 in Birmingham (£1650 in Redditch) where a plot needs to be purchased. The price will be less if a plot has been pre-purchased. These prices will vary for residents and non-residents.

    Generally the fee for burial is split into plot, interment and the cost of any plaque / memorial. So even if you have pre-bought a plot interment fees will still apply.

    If the grave is already in existence there will be a fee to remove and store the stone for up to 6 months while the ground settles. There may also be a re-fixing fee, on top of any additional engraving required and possibly also a re-turfing fee from the cemetery.

    Celebrant / Minister costs

    These vary but start from around £200.

    A celebrant building a very bespoke service may charge more, especially if the time needed on the day is longer than an average slot at the crematorium. Getting this part of the ceremony right can be crucial, so finding the right person to represent you and the person who has died, as well as crafting an appropriate ceremony can be a valuable focus.

    They will gather thoughts and memories from friends and families and craft these together to form the service and eulogies. They will then act as host and speak during the ceremony.

    They carry out a fabulous service but it is possible for families to do this themselves.

    Other items you might want

    Other items such as flowers and orders of service will be an additional cost. These can be done very simply, or not at all – it isn’t necessary to have all these things.

    Direct Cremation

    A direct cremation is a simple and respectful way of arranging a cremation without a funeral. We take care of the practical aspects of the cremation and you and your family can remember the person who has died at a time and place that suits you.

    The costs are lower because we choose the time, location and date.

    There is no funeral service and family do not attend.

    Our fee for a direct cremation is £995 plus cremation fee.

    We would normally include the actual cremation fee within the direct cremation cost – but because of the current unpredictable environment, we can’t guarantee that the crematoria slots and prices that we normally use will be available. 

    We will however endeavour to find you the lowest cost cremation slot which is available. 

    Our fee includes:

    • Collection of the person who has died during working hours * (Monday-Friday 8.30am-5pm) within a 20 mile radius from a healthcare environment. Additional miles are charged at £1 per mile.
    • Care of the person who has died until the day of the cremation.
    • All paperwork and administration
    • Transportation to the crematorium of our choice
    • A standard sized coffin
    • A simple ashes cremation container (or choose another container for an additional fee)
    • Return of the ashes to you within a 20 mile radius.
    • Access to SAIF Care bereavement support.

    * Out-of-hours collection fee

    • Our out of hours collection fee of £195 will apply for collections which need to take place between 5pm and 8.30am weekday nights and between 5pm Friday and 8.30am Monday morning. Bank holidays also count as out of hours. We have resumed collections again of people who have died in their home or nursing home, but there may be some instances where this is not currently possible. 

    One Doctor’s cremation certificate is not included: currently £82.

    There are instances where the death has been referred to the coroner and so these are not required.

    Out of hours collection from a nursing home is £195.

    Out-of-hours are: Between 5.00pm and 8.30am on weekdays. Weekends between 5.00pm on a Friday and 8.30am on a Monday. Bank holidays between 5.00pm on a Friday and 8.30am on a Tuesday.

    We can offer additional services to the Direct Cremation if required: Washing and dressing £95, Virtual visiting of the person who has died £95, Webpage to notify people of what is taking place £15.

    We are currently working on an online interactive virtual ceremony which can include many people and can take the place of the service normally held in a chapel. Details and cost still to come.

    Although this is a low cost option, we work with the same amount of care and respect for the person who as died as with any other funeral that we arrange.

    The costs are kept low because we choose the date and time of the cremation to suit our diary, there is no funeral service at the crematorium and family will not be able to attend.

    CALL US

    Anytime on 0121 444 0437

    READ WHAT PEOPLE SAY

    Download our Price List

    Coffins

    Additional Products & Services

    Out of Hours Collection

    An out-of-hours fee will apply if collection of the person who has died is urgent.

    Out-of-hours are: Between 5.00pm and 8.30am on weekdays. Weekends between 5.00pm on a Friday and 8.30am on a Monday. Bank holidays between 5.00pm on a Friday and 8.30am on a Tuesday.

    Payment

    Payment can be made by credit or debit card, cheque, cash or online bank transfer. Due to the level of disbursements (payments to crematoria or cemeteries) that have to be paid quickly, we always request payment in advance, before the cremation or burial has taken place.

    Reviews on Google

    A Natural Undertaking
    5.0
    Based on 25 reviews
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    Ray King
    Ray King
    04:55 23 May 20
    I cannot speak highly enough of A Natural Undertaking. Fran and her whole team provide a... very professional and efficient service with the care and compassion which is so important at a time of grief. In such a difficult time of the Covid pandemic, this especially more stressful experience was made easier by their very personal care.read more
    Jamal Shabba
    Jamal Shabba
    13:43 26 Mar 20
    Truly a remarkable company to use for such a horrible time. Their knowledge of the... industry provides a lot of comfort and are very willing and happy to move to in keep with requests. Would recommend them to anyone that should ever have the misfortune of needing them. They genuinely turn a horrible situation into the event the deceased would want it to be.read more
    Chris Hallmark
    Chris Hallmark
    08:38 07 Mar 20
    Carrie and Fran have built a business that feels genuinely different. They were warm,... friendly and very responsive. They wanted to help us create the funeral that was right for our family, and to remember Dad in our warm and slightly quirky way. They even indulged us with the custard jokes. I cannot recommend them more highly and wish them every success with their alternative take on remembrance.read more
    Gillian Washington
    Gillian Washington
    18:06 29 Jan 20
    A Natural Undertaking is an undertakers with a difference. No stuffy offices with men in... black suits. Just lovely helpful and caring people. Lots of choices were available and nothing was too much trouble. We did not feel pressurised or rushed into making decisions. Our whole experience was dealt with total empathy and efficiency. Would highly recommend them. Definitely 5 stars.read more
    Amanda Smart
    Amanda Smart
    18:50 20 Jan 20
    We were so thankful for all that Carrie, Zed and Fran did to help us through the period... following the devastation of Oliver's death. The sense that they really empathised with the pain of what we were going through and their way of guiding us, while encouraging us to do what was most helpful and most reflected Oliver's life was so empowering. You can't re-do a funeral! It was so important to us that it was 'right' and they made that easier at a time when we were struggling to think clearly. The service they provided was so personal and sensitive. Thank you!read more
    James MacLaren
    James MacLaren
    16:04 11 Dec 19
    Carrie, Fran and everyone at A Natural Undertaking were fantastic in arranging my Mum's... funeral. Carrie was keen right from the start to make sure that everything was just so, despite the fact that we were working on a budget. Everything was clear and well explained (in fact, from beginning to end, communication was exemplary). Fran was fantastic in putting together the order or service as well. They communicated with all of the relevant parties, such that everything came together seamlessly. I hope that I never need to, but if I need to arrange a funeral again, I won't hesitate to give them a call.read more
    Elizabeth Logan
    Elizabeth Logan
    06:40 12 Nov 19
    I can't speak highly enough of Carrie, Fran and the entire Natural Undertaking team. ... Their compassion and professionalism were outstanding. The funeral and the celebration of life for my Father-in-Law were just what he and the family wanted, we couldn't have asked for better. The Natural Undertaking team were there for us from the start, from their calm reception area to their suggestions for flowers, locations and support with all those little details - they just smoothed the way. I would recommend them in a heartbeat.read more
    Rachel Gregory
    Rachel Gregory
    06:45 12 Oct 19
    Absolutely wonderful company. Understood our family’s wishes completely. Ethical and... their pricing is incredibly fair. Thank you so much for making a difficult time much easier for us.read more
    Rachel Plant
    Rachel Plant
    11:40 08 Oct 19
    From start to finish Carrie, Fran and zed were the most wonderful undertakers we could... have asked for. They were so much more than just funeral directors, they were supportive, respectful and inspiring. Our family had an idea of what we wanted for Holly's funeral and everyone at A Natural Undertaking helped guide us with her wishes. Holly wanted a natural burial and it was in her quirky nature to have a creative and diverse farewell which is exactly what she got. Death and grief is extremely hard especially when a loved one is so young. We felt like we had an opportunity to help others through this process as a result of everything they had to offer us. Our family, our children & friends were all involved (as per our wishes) thanks to the huge effort and organisation of these wonderful people at A Natural Burial. Thank you so much for everything you did for Holly and family. We will hold you in our hearts forever xread more
    Lisa Small
    Lisa Small
    09:19 02 Jul 19
    From our first meeting with Fran to the day of our son's funeral, we were treated with... care, empathy, dignity and understanding. The whole team at A Natural Undertaking, Fran, Zed and Carrie, paid attention to the smallest of details in the planning of his funeral, carefully explaining everything to us in a way which was clear but sensitive. Their handling of the arrangements ensured that he had a beautiful and fitting send off. We could not have been given a better level of care, and we would highly recommend them to anyone who wants to give their loved one a unique, individually tailored farewell.read more
    Linda Higgins
    Linda Higgins
    18:07 06 May 19
    We would like to congratulate Fran and Cassie for looking after our dear friend... Joan. From the start to finish the care, kindness and attention to detail was second to non. We were given help and support with all the arrangements and we felt that the stress, of loosing a loved one so suddenly, had been taken off our shoulders. They helped to turn the day into a wonderful tribute to Joan. We would highly recommend this wonderful service!read more
    Chris Lee
    Chris Lee
    15:50 15 Apr 19
    The service provided by a Natural Undertaking was perfect. Fran and Carrie advised and... guided us through both the process and the decisions that we needed to make for my father’s funeral with thought and understanding. They advised us what was possible and made constructive suggestions without pressure. They then calmly undertook the organisation of the service itself with calm efficiency despite late inputs from ourselves. The resulting service was both personal and appropriate to say goodbye to my father from myself, our family and his friends. I was specifically appreciated that Carrie found time to discuss in general the workings of the undertaking business which one at other times have little time or inclination to investigate. It certainly helped me during this time. I whole heartedly recommend this company.read more
    Jane Arstall
    Jane Arstall
    17:19 14 Apr 19
    Carrie and Fran are amazing! Nothing is too much trouble for them and they go the extra... mile to make sure that people get exactly the funeral they want. We had a big funeral at Cambridge Road Methodist Church and wanted to use a YouTube clip of my husband playing the Birmingham Town Hall organ which had been his special 60th birthday treat. Carrie managed to arrange an audio clip so that everyone heard Mark playing at his own funeral, which made the service really special. I know Mark would have loved the service. Thanks Carrie and Fran - I would recommend you to anyone.read more
    Kamala Kay Mann
    Kamala Kay Mann
    05:50 09 Apr 19
    Carrie and Frances bought a heart centred approach to a very sad and difficult time with... the death of my brother. They organised the funeral in a week and it ran so seemlessly, so smoothly that the image I get when summing up how I feel about their services is a beautiful Swan gently gliding through water. Thier compassion, kindness and ability to listen, guide and respond softens my heart as I write this. Their attention to detail and having everything covered was such a massive weight off the family’s shoulders. We felt completely held. It seems strange to write this but they were a breath of fresh air to what is in essence is a very difficult time. Thank you so much Carrie and Frances - just like Swans gliding through water, you made a very difficult time seem like a heart centred natural undertaking. K Mannread more
    Giles Darby
    Giles Darby
    13:40 19 Feb 19
    Professional, sensitive, efficient and compassionate from start to finish. Their... personal, alternative and fresh approach was exactly what we wanted yet without compromising all the finer arrangement details, which were dealt with perfectly. I can’t recommend them highly enough at what is always a difficult time.read more
    Mike Abrams
    Mike Abrams
    17:59 30 Dec 18
    A Natural Undertaking were recommended to us following the death of my wife, by a friend... who had used them previously. From our first meeting, we felt we were in good hands with a team that could talk us through the complexities of the arrangements and discuss the range of options available to us in a personal and very caring way. Working together we planned a service that included a number of unique elements that reflected the exceptional individual who sadly we were having to lay to rest. On the day, the arrangements worked perfectly and the feedback from friends and relatives who attended has been very positive. I am so glad we worked with A Natural Undertaking - we received a very personal and caring service and the whole team were a pleasure to deal with.read more
    Simon Wilkes
    Simon Wilkes
    15:16 20 Dec 18
    As a family we decided to go forward with a direct cremation and hold our own service... outside a church environment. Even though this was with our fathers wishes it is sometimes easy to think you must follow the 'traditional' route. Fran & Carrie were both supportive in helping us ensure the day was the right mix of sadness and celebration. It was the little caring things which made the difference. So if you want the right service without feeling you are still in the 1950s then Natural Undertaking will provide a first class service whether its a simple option like ours or a full bespoke option.read more
    Nerina Villa
    Nerina Villa
    11:02 20 Sep 18
    Right from my first phone call Fran at A Natural Undertaking was amazing. She was kind,... warm and comforting at a time when that is exactly what you need. She gave me wonderful advice and made sure that we were able to create the most wonderful, individual funeral for my mum that still makes me smile when I think of it. They were there at every step of the way with support, advice and practical help. Thank you so much.read more
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